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Frequently Asked Questions

We update this section regularly with questions that are freqeuntly asked about Mail Interactive and the email markeitng software we use. If you can't find an answer to your FAQ, please use our contact form.

QCan I include more information for people than just their email address?

A

Definitely! You can include a variety of information in every subscriber file including their name, address, postcode, phone number, and more. This way all their information is at your fingertips.


QCan I see who has clicked a link in my email?

A

Yes! You can see a breakdown of clicks for all the links in your email and can even drill down to the details and see which person clicked on each link. Of course, we'll show you the date and time that happened, too.


QCan I see who has opened my email?

A

Absolutely! The second anyone opens your email, we record the exact date and time and present that to you in an online report.


QCan I use my contact list from Outlook, Yahoo Mail, Hotmail, etc?

A

Of course! You can easily export your contact list from these and other popular programs. In just a few minutes you can have those contacts imported into your Mail Interactive email marketing account. Once they're there, you can segment them into different categories and send them targeted emails.


QHow quickly do the reports update?

A

Instantly! All our reports are updated in realtime. The moment your email is sent the reporting kicks into high gear and tracks everything. If you send an email at 9:00 am, you can login at 9:01 and follow all the action.


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