Privacy Statement

This privacy policy sets out how Mail Interactive uses and protects any information that you give to Mail Interactive when you use this website.

Mail Interactive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. If, at any time, you have questions or concerns about our privacy practices, you can contact us at hello@mailinteractive.com

Policy amendments

Mail Interactive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28-Sep-2010.

What we collect

When Mail Interactive collects information that personally identifies you, we make it clear that this is what we are doing. We may collect the following information:

• Personal information including name, job title, company name, company address, company email, and telephone number.
• Contact information including name and email address.
• Demographic information including postcode, geographical location, and interests.
• Internet usage information including IP address, type and version of browser, operating system, and details of visit to our site (including length of visit, website navigation, page views).
• Other information relevant to customer surveys, e-newsletters, email notifications, and offers.

We will not collect any financial information via the Mail Interactive website. Should you decide to engage our services, all financial details will be handled via email and you will be invoiced via post and/or email.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• Demographic and internet usage information may be used to tailor the website to your profile.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
• Provide statistical data to third parties – this does not include personal information – no individual user will be identified.

Should you set up an account with Mail Interactive, your personal information will be necessary to give you personal access to our email marketing product and keep in contact with you whilst you use our services.

Security

All personal information given to Mail Interactive is stored on our secure, password protected, servers. Whilst we will strive to protect your details to the best of our abilities, the internet is naturally an in secure zone and we cannot guarantee the security of information passed over the web.

Subscriber lists and campaign content

Once you have engaged our email marketing services, Mail Interactive will ensure that all subscriber lists, campaign content, and campaign reports remain private and confidential. We will occasionally scan the campaign content of all our clients' newsletters at random to protect against abusive, defamatory, inaccurate, obscene, profane, or threatening material.

Mail Interactive will not loan, rent or sell your client's contact details to any external third party.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@mailinteractive.com

Third parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We have no responsibility over the privacy policies of third party websites.

Your rights

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

Updating information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contact

If you have any questions concerning Mail Interactive's privacy policy or how we use your's and/or your client's data, please email hello@mailinteractive.com. Alternatively, write to us at Mail Interactive, Crush Digital, 43 Constitution Street, Edinburgh. EH6 7BG.

This policy is available to download as a PDF here